Money coming Privacy Policy: How Your Information Stays Protected

1. What Information We Collect

When you create an account at money coming, we collect the necessary personal information including your name, mobile number, and date of birth. Information related to your mobile banking account may also be collected for deposit and withdrawal processes. Technical information such as your browsing behavior, device type, IP address, and login time is also automatically collected on our platform. All of this information is used solely to ensure platform security and to provide you with a better service. We never collect unnecessary information without your consent.

2. How Information Is Used

The information we collect is primarily used to manage your account, verify transactions, and prevent fraudulent activity. By analyzing your gameplay patterns and preferences, we can prepare relevant offers and promotions tailored for you. Data is analyzed to improve the platform's technical performance and create a smoother user experience. Information may also be used to send important updates, security alerts, or account-related notifications. No use of your information will fall outside this policy, and you may request to opt out of notifications at any time.

3. Sharing Information with Third Parties

Money coming does not sell your personal information to any advertisers or third parties. However, limited information may be shared with trusted partners for payment processing, identity verification, and technical support, all of whom are required to comply with our privacy standards. We may be legally obligated to disclose information based on applicable Bangladeshi law or valid demands from regulatory authorities. In such cases, we will provide only the minimum information necessary. We take the utmost precautions to protect your privacy.

4. Cookies & Tracking Technologies

Our website and app use cookies to manage sessions and remember your preferences. Cookies store your login status, language settings, and recent activity, making your next visit more convenient. You can disable cookies through your browser settings if you wish, though this may limit some platform features. We do not use any third-party advertising tracking cookies. The sole purpose of each cookie is to improve your browsing experience.

5. Data Retention Period

Relevant information is stored securely on our servers for as long as your account remains active. Even after account closure, certain information may be retained for a period of time due to legal obligations or the need to resolve disputes. Maintaining transaction records for a set period in compliance with financial regulatory requirements is our legal responsibility. Once the necessary period has passed, information is securely deleted or irreversibly anonymized. Contact our support team for more details about data retention.

6. Your Rights & Controls

You always have the right to view, correct, and request deletion of your own information. If you wish to opt out of any marketing communications, simply notify us at our support email and we will take immediate action. Under data portability, you can request a copy of your information if you choose. You also have the right to object to data processing if it goes beyond its legal basis. We are committed to responding to all such requests within a maximum of 30 business days.

7. Protection of Minors' Information

Money coming strictly refrains from providing services to anyone under the age of 18 and does not knowingly collect any information from minors. If a minor has accidentally created an account and this comes to our attention, that account and all associated information will be immediately deleted. If a parent or guardian suspects their child is using this platform, please notify our support team. To learn more about responsible gaming, visit our Responsible Gaming View page. We are fully active and committed to protecting children and minors.

8. Notice of Policy Changes

This privacy policy may be updated from time to time, and the date of any changes will be noted at the top of the page. For significant changes, we will make every effort to notify you via your registered mobile number or the platform's inbox. Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed about updates. If you object to any changes, please contact us — you always have the option to close your account.